Riya Travel & Tours (I) Pvt. Ltd. requests all our users to read the ‘Privacy policy’ to understand how their personal and business information shared with us for services. We follow appropriate standards when it comes to protecting your privacy on our website.

Riya Travel & Tours (I) Pvt. Ltd. collects Information from its user when they register to gain access or order to purchase any services from our application, JOD. During the registration the data we store may include: Name, Address, and Email, mobile number and other necessary information, details that may be essential to fulfill regulation related to your service requirement. The Information you share with us is kept highly confidential, will be shared only on matters related to your services.

Riya Travel & Tours (I) Pvt. Ltd. may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Riya Travel & Tours (I) Pvt. Ltd. or the site; (b) protect and defend the rights or property of Riya Travel & Tours (I) Pvt. Ltd., the app/site or the users of Riya Travel & Tours (I) Pvt. Ltd., and (c) act under exigent circumstances to protect the personal safety of users of Riya Travel & Tours (I) Pvt. Ltd., the app/website.

Riya Travel & Tours (I) Pvt. Ltd also used cookies to provide user with better experience while visiting our app/website. Cookies are a small part of data which is stored on your mobile / browser so that if you visit us again it will help us providing you with even better experience and cookies are only read by server.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

The Payments that you make through our online payment is secured with the Secure Socket Layer (SSL) encryption. This means any online payment information you shared with us is transmitted through SSL which is a coding system that lets your browser automatically encrypt, or scramble the data before it reaches to us.

This Privacy policy is subject to the change. Such changes would be updated on the app / website and readers are requested to go through privacy policy every time they log in. Riya Travels will attempt to respond to all reasonable concerns or enquiries within five business days of receipt.

Riya Travel & Tours (I) Pvt. Ltd will not be held responsible in case of any disparity. User will not held Riya Travel & Tours (I) Pvt. Ltd director, employees, for any misuse and for any fault. In case of argument Riya Travel & Tours (I) Pvt. Ltd decision will be final.

For Unauthorized & Fraudulent Use Of Company’s Portals:

Riya wishes to draw the attention of our customers and Patrons to the prevalence of fraudulent activity being perpetuated by fraudsters who aim to deceive and defraud our customers/Patrons by unauthorized use of Riya’s portals and online sites in an attempt to commit fraud and solicit PIN Nos./Bank Passwords from our Customers/Patrons on the guise of Bank employees/Airline Operators etc. and thereby, commit fraud against our valued customers/Patrons.

This type of fraud may be via email, letters, text messages, facsimile or by using a website purporting to be that of Riya Travel & Tours (India) Pvt. Ltd.

Our customers/patrons and prospective patrons are strongly advised to seek information/clarifications by contacting our business office directly and/or online through email at info.jod@riya.travel before they enrol in any Scheme or services of Riya and not to communicate/share with any Bank Password/Pin No. or other website other than jod.riya.travel

Members of the public are hereby advised not to send/receive money to/from such scammers, as Riya will have NO LIABILITY whatsoever for any and all losses/damages suffered by anyone who falls victim to such scams/letters/calls/emails from fraudsters. Riya hereby disclaims all such transactions/correspondence and warns its customers/patrons and the general public to disregard such fraudsters and to exercise extreme caution at all times.

It is our endeavour to see that our client/customers/patrons are protected from any kind of fraudsters and fraud transactions.